Hong Kong. We use cookies to give you the best possible experience on our website. Contact HSBC for support with banking and financials needs. Monday-Friday: 9am–5.30pm Saturday: 9am–1pm The general insurance policies are underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. Click the + pattern in this page, then write down and send us your requests. For monetary disputes, you have the right to refer the matter to the Financial Dispute Resolution Centre (FDRC) at Unit 3701-4. HSBC website and Online Banking. Partial summary of information useful for people mailing from outside Hong Kong: For Hong Kong, the address should always include: 1. Jersey local phone: +44 1534 748 610 Guernsey local phone: +44 1481 722 218 For concerns relating to our Hong Kong office, you also have the right to refer the matter to the Complaint Processing Centre of the Hong Kong Monetary Authority at 55/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong. Form types . Previously, existing HSBC customers can already access investment products online, but they would need to visit a physical branch first to open an investment account. (852) 2233 3322 Lines are open 24 hours, except for: Life Insurance Monday-Friday: 9am–8pm Saturday: 9am–1pm, HSBC Premier Express Stock order Placement Hotline, (852) 2996 6822 Lines are open Monday-Friday: 8am–4.10pm. The general insurance policies are underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. HSBC in Hong Kong - Personal Internet Banking ... HSBC. If you're an existing customer and use online banking, you can send us a secure message once you have logged on. (You need to register before log-on. HSBC Business Banking offers unrivalled business finance solutions. Wir heißen Sie in unseren Niederlassungen und bei den Tochtergesellschaften der HSBC Deutschland herzlichen willkommen, freuen uns auf Ihren Anruf oder auf Ihre E-Mail. Name of building, For your security, your session has timed out due to inactivity. A year earlier, HSBC had joined with Hong Kong's Shanghai Commercial Bank to purchase an 11% stake in Bank of Shanghai (HSBC paid US$62.6 million for an 8% stake) and US$733 million for a 10% stake in Ping An Insurance. Occasionally, however, it may be necessary to investigate your complaint further, but we aim to resolve your complaint within 5 working days for general banking related complaints and within one month for investment related complaints. Use Chat with us 1 and it's as easy as texting a friend. Contact Number of Hsbc Hk The contact number of Hsbc Hk is (852) 2233 3322. Title Mr Mrs Miss Ms. Last Name. If a complaint is raised by a third party, we will get back to you to protect your privacy. First Name. addresses: Lam Tin Estate, Kwun Tong (near Lam Tai House) Tin Heng Estate, Tin Shui Wai (near Heng Kin House) Hing Wah II Estate, Chai Wan (near On Hing House) Bank Branch Address Causeway Bay Branch Basement 1 and Shop G08, G/F, Causeway Bay Plaza 2, 463-483 Lockhart Road, Causeway Bay, Hong Kong Happy Valley Branch G/F, Sun & Moon Building, 45 Sing Woo Road, Happy Valley, Hong Kong … If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. Monday to Friday : 9am–6pm, except Saturday, Sunday and Public Holidays Individual Life Insurance, (852) 2894 4780 (HSBC VHIS Standard Plan) (HSBC VHIS Flexi Plan- Bronze, Silver and Gold), Monday to Friday : 9am–6pm, except Saturday, Sunday and Public Holidays, (852) 2894 4798 (HSBC VHIS Flexi Plan- Diamond), Monday-Friday: 9am–5.30pm Saturday: 9am–1pm Personal General Insurance (AXA). Questions about how the coronavirus is affecting your finances or our services? You can also e-mail queries about ESG issues to sustainable.finance@hsbc.com How can I find out more about HSBC’s archives and contact the bank’s archivists? MRF-recognised Hong Kong funds distributed by HSBC China ... which would show you “Bank Mail”. At the heart of this industrialisation lay the bustling district of Mong Kok, where HSBC opened a branch in 1948. Handling your complaint Your complaint will be handled with complete confidentiality by our complaint handling teams with the appropriate experience and authority, and who … Well Fortune’s 2014 filing in the Hong Kong corporate registry lists Adrian Matthew Bradley, a resident of Belize, as its sole shareholder. Contact HSBC for support with banking and financials needs. We may also take steps to avoid similar problems happening in the future. List of banks in Hong Kong Island, Kowloon and New Territories: branches and ATM locations, SWIFT / BIC codes and contact details. Your feedback is key to improving the products and services we offer. It helps us maintain a high standard of service and provide products and services that meet your needs. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Companies Ordinance (Cap. For more details please read our Cookie Policy. Clearly, we always want to be able to resolve your concerns. Tel: 852 … The bank listed addresses for the company in Russia and Hong Kong, an email address and the name of a purported owner but no other identifying information, including the person’s country of residence. No more waiting on the phone for answers! Your complaint will be handled with complete confidentiality by our complaint handling teams with the appropriate experience and authority, and who have not been directly involved in the subject matter. All rights reserved, HSBC Premier Emergency Hotline (US number-call collect), Visa Platinum Customer Centre (toll free), Visa (HKD or USD) and Corporate Card toll-free hotlines (Toll-free in that country / region), List of designated branches for MPF services and enquiries, FX Hotline (HSBC Premier and HSBC One customers only), Mortgage and Personal Loan Advice Services, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, Credit Card-Emergency and Travel Assistance, And your nearest Express Banking location, Careers, media, investor and corporate information. You can also send us your enquiries or feedback via Personal Internet Banking. For more details on Wire Transfer please visit : HSBC NRI Centre in Hong Kong NRI Officer, HSBC Premier Centre, Level 5 HSBC Main Bldg, 1 Queen's Road Central, Hong Kong. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. We will always try to resolve your concerns there and then. If this is not possible, you will be advised either by telephone or in writing. You can then verify the employee's identity by calling our hotline. AXA will be responsible for providing your insurance coverage and handling claims under your policy. (852) 2233 3888 Lines are open Monday-Sunday 24 hours, IPO Subscription (only available during IPO period), (852) 2269 2121 Monday-Friday: 8am–7pm Saturday: 8am–1pm Service starts at 9am on the first day of IPO, (852) 3128 0128 Monday-Friday: 8.30am–7.30pm, except public holidays Saturday: 8.30am–1pm, except public holidays, (852) 2583 8033 Monday-Friday: 8.30am–7.30pm, except public holidays Saturday: 8.30am–1pm, except public holidays, (852) 2288 6655 Monday-Friday: 8.30am–7.30pm, except public holidays, Saturday: 8.30am–1pm, except public holidays, The Hongkong and Shanghai Banking Corporation Limited PO Box 73770 Kowloon Central Post Office, The Hongkong and Shanghai Banking Corporation Limited PO Box 74203 Kowloon Central Post Office. For more information on this, refer to the Individuals section above. Follow HSBC Expat on Facebook This link will open in a new window, Follow HSBC Expat on Twitter This link will open in a new window, Follow HSBC Expat on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, Find answers to your queries or contact us for further help, View our international offices in Jersey and Hong Kong, Get card services information and support, Media, investor and corporate information. (852) 2233 3063 / (852) 2233 3059 / (852) 2233 3064. 1959 erwarb die HSBC die British Bank of the Middle East, die in den Golfstaaten aktiv war. The Hongkong and Shanghai Banking Corporation Limited 6th Floor, HSBC Centre 18, CyberCity, Ebene Mauritius HSBC Bank (Mauritius) Limited 6th Floor, HSBC Centre 18, CyberCity, Ebene Mauritius Find a branch E-mail us However, where you are not satisfied with our final response to your complaint, you can refer your concerns to the Channel Islands Financial Ombudsman (CIFO). If this is not possible, we will fully investigate all the issues you have raised by speaking with you or writing to you. If you have an account with HSBC Hong Kong and an NR Account with HSBC India you ... by simply submitting a wire transfer request at a local HSBC Hong Kong branch or at the NRI Centre address mentioned below. Even with the best intentions, we know things can go wrong. all banks; branches & atm; useful info; contacts; HSBC Hong Kong Branches. Your business turnover. In what state are you mainly operating in? If you're suspicious of any calls claiming to be from HSBC, do not disclose your personal or account information, and contact us at once. 繁體 . Hier findest du den BIC/SWIFT-Code für HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED, THE in Hong Kong. Skip page header and navigation; English. HSBC is one of the world's largest financial services organisations with around 6,100 offices in both established and faster-growing markets. Internet banking service Visit our public website: www.hsbc.com.cn. Securities Order Placement, Amendment and Cancellation Monday-Friday: 8am–4.10pm, Unit Trust Monday-Friday: 8am–6pm Saturday: 8am–1pm, MPF Services Monday-Friday: 8.30am–7.30pm Saturday: 8.30am–1pm. The Hongkong and Shanghai Banking Corporation Limited  2002-2021. © Copyright. For monetary disputes, you may also refer your case to the Financial Dispute Resolution Center (FDRC), Unit 3701-4, 37/F, Sunlight Tower, 248 Queen’s Road East, Wan Chai, Hong Kong. HSBC HK Mobile Banking app. 简体 . How many global employees do you have? How many other countries do you operate in? So mail sent into Hong Kong should be addressed to the 'country' of Hong Kong, (not China, nor PRC etc.) Lick “Log on” at the upper right corner and then choose “Online Banking”. We are committed to providing you with a first-class service and effectively delivering the products and services you need. HSBC Audit Confirmation Team. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. Include your name, address, postcode, email address and your preferred contact number, Provide as much information about your complaint as possible to ensure a quicker response time. Occasionally, we may need more time but we will keep you informed. Where is your business head quartered? AXA General Insurance Hong Kong Limited and HSBC shall make no representation, warranty or undertaking as to the availability of the Assistance Company's services and shall not be liable to the policyholder or the insured person or any other person in any respect of any loss, damage, expense, suit, action or legal proceeding suffered or incurred by any of them, whether directly or indirectly, arising from or in connection with the services provided or advice given by the Assistance Company or its agents, or the availability of such services. Online. Please note boxes shaded must be completed. Contact details. We will acknowledge your complaint within 48 hours and, in most cases, resolve your concerns when we contact you. We'll investigate the situation and where necessary, set about putting things right as quickly as possible. HSBC users in Hong Kong can now open an investment account online without visiting a physical branch. Email Address of Hsbc Hk To return to Personal Internet Banking please log on again. We connect you instantly to our customer service officers to help solve your questions on digital banking in an effective way. If you require support please get in touch, or if you have a friend or family member impacted by the changes, find out how to refer them to HSBC Expat. Your session has timed out. Whenever you see the Live Chat tab, you can send us a message and be instantly connected. Alternately, you can visit us at our designated branches from Monday to Saturday during opening hours for MPF services and enquiries. These services are provided by a third party service provider ("the Assistance Company") which is an independent contractor and is not an agent of AXA General Insurance Hong Kong Limited or The Hongkong and Shanghai Banking Corporation Limited ("HSBC"). Our colleagues always appreciate receiving your positive feedback – because we let them know about it. Brexit transition period - HSBC Expat will continue to service your banking needs during this period. Email: enquiries@ci-fo.org. We're right with you Close. By continuing to browse this site, you give consent for cookies to be used. See where to go if you need to visit us in Hong Kong as an expat based in Asia. Search: Log on to HSBC Internet Banking. 1/F, Tower 2, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong. (852) 2233 3000 Lines are open 24 hours, except for: HSBC One Express Stock Order Placement Hotline, (852) 2996 6833 Lines are open Monday-Friday: 8am–4.10pm, (852) 2521 1661 8.30am – 5.30pm Monday-Friday (except public holidays). In order to be eligible for resolution of disputes under the Financial Dispute Resolution Scheme administered by FDRC, a written complaint must be filed with us and a final written reply in respect of the complaint has been issued or no final written reply has been issued within 60 days. All rights reserved. Home; Personal; HSBC Premier; HSBC Advance; Commercial; Corporate; About HSBC; Contact us; The world's local bank. Please click here to visit our website for latest contact details. Jersey local phone: +44 1534 748 610 Guernsey local phone: +44 1481 722 218 For concerns relating to our Hong Kong office, you also have the right to refer the matter to the Complaint Processing Centre of the Hong Kong Monetary Authority at 55/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong. HSBC Business Banking offers unrivalled business finance solutions In den 1960er- und 1970er-Jahren baute die Bank ihr Netzwerk aus. In these circumstances, messages that have been classified as highly confidential will then be sent via SecureMail. Worldwide Emergency Assistance Service (852) 2862 0199 (Available for HSBC VHIS Flexi Plan), (852) 2862 0199 (Available for FirstCare Plus and Outpatient Care), (852) 2528 9333 (TravelSurance, AccidentSurance, HomeSurance, HospitalSurance, Refundable HospitalSurance, HSBC Premier Insurance, IncomeSurance, LivingSurance and Card Repayment Protection Plan). Please note that customers who fall within the following category(ies) must contact our staff at local branch in order to change your personal and contact information such as mail address, email address and telephone number. If you have received exceptional service from someone, we would love to hear about it, too. Please provide us with more detail about your request e.g. If we feel that your query requires a personal response, our Premier consultants will follow up with you offline. * Should you receive a call from someone at HSBC that causes you concern over their identity, be aware that actual HSBC employees will be able to inform you of their name and the relevant branch/department they belong to. 37/F, Sunlight Tower, 248 Queen's Road East, Wan Chai, Hong Kong. To better serve Hong Kong’s growing population, the bank began expanding its retail branch network throughout the territory. Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. So, if for any reason you are not entirely satisfied with any aspect of our service, please let us know as soon as possible. Brexit transition period - HSBC Expat will continue to service your banking needs during this period. We will offer appropriate redress if your complaint is upheld, but this will not necessarily involve financial compensation. You can read more on our archives, and find contact details for our archivists in London, Hong Kong, New York and Paris, on the archives page. You can ask for your case to be reviewed by management at a higher level, if you are dissatisfied with our decision. Name of addressee, 2. Hong Kong. Contact Number. According to Tripadvisor travelers, these are the best ways to experience HSBC Main Building: Big Bus Hong Kong Open Top Hop-On Hop-Off Sightseeing Tour (From $57.11) 4-Hour Private Hong Kong Layover Tour (From $236.80) Private Shore Excursion: Customized 4-Hour Hong Kong City Tour (From $319.36) 3 hour Street Art Tour (From $334.92) If you have a suggestion for us, we want to hear it. Alternatively, you can email us at expat.customer.care@hsbc.com. It's easy to share your ideas, stay informed and join the conversation. Flat and Floor numbers, 3. 香港(简体中文) 香港(繁體中文) ... Business email address. Hsbc Hong Kong Contact Phone Number is : +852 2233 3000 and Address is 1 Queen's Road, Central, Hong Kong HSBC Hong Kong is a subsidiary of HSBC Group, located at Central, Hong Kong. (852) 2233 3130 Lines are open Monday-Friday 11am–7.30pm, Monday-Friday: 9 am–8 pm, Saturday: 9 am–1 pm, except public holidays, (852) 3663 5911 Monday-Friday: 9 am–8 pm, Saturday: 9 am–1 pm, except public holidays, Extended Term Insurance Service Hotline (852) 3128 0145 Monday-Friday: 9am–6pm, Saturday: 9am–1pm. AXA will be responsible for providing your insurance coverage and handling claims under your policy. We hope that you will not need to progress beyond this first step, as we are confident that we can resolve any concerns you raise with us to your satisfaction. Confirmation.com Asia Pacific Support +852 3462 7878. customer.support@confirmation.com. Download the HSBC HK Mobile Banking app now Download the HSBC HK Mobile Banking app now Download. We will acknowledge receipt of your concerns by the next working day and aim to resolve most issues within 7 working days. 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